Terms & Conditions

Last modified: May 21, 2019

These Terms and Conditions (defined below) govern your use of any website, mobile application, and technology platform (collectively, the "Storage Gurus Platform") made available to you by Storage Gurus, LLC, and its affiliates and subsidiaries ("Storage Gurus" "we," "us" or "our").

These Terms and Conditions and the related Privacy Policy (collectively, the "Terms and Conditions") constitute a legally binding agreement between you and us.

BY CLICKING ACCEPT, ACCESSING THE STORAGE GURUS PLATFORM, OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, HAVE UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS JUST AS IF YOU HAD SIGNED THEM.

To the maximum extent permitted by applicable laws, IF YOU DO NOT AGREE TO ALL OF THE PROVISIONS OF THESE TERMS AND CONDITIONS, YOU MAY NOT USE OR ACCESS THE STORAGE GURUS PLATFORM OR THE SERVICES.

We reserve the right, in our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time. All changes are effective immediately when posted. Your continued use of the Storage Gurus Platform following the posting of revised Terms and Conditions means that you accept and agree to the changes. We may change the Storage Gurus Platform or add or delete content or features in any way, at any time, and for any reason or no reason. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Please be advised: These Terms and Conditions contain provisions that govern how claims you and Storage Gurus have against each other can be brought (see Section 16 Arbitration). These provisions will, with limited exception, require you to submit claims you have against Storage Gurus to binding and final arbitration on an individual basis, not as a plaintiff or class member in any class, group or representative action or proceeding.

Capitalized terms not defined in these Terms and Conditions have the meaning set forth in additional Storage Gurus policies, addendums, and agreements.

1. THE STORAGE GURUS PLATFORM AND THE SERVICES PROVIDED

The Storage Gurus Platform is a search engine designed to connect persons ("Users") with storage services and products offered by third parties, such as, moving services, packing, storage facilities of all types, and maintenance services for the same, by acting as the User interface (the "Services"). As such Storage Gurus does not provide, own, or control any of the storage services and products offered by third parties, such as, moving services, packing, storage facilities of all types, and maintenance services for the same ("Storage Products").

While access to certain portions of the Storage Gurus Platform are free, we reserve the right to charge fees for any Services, features, or benefits associated with the Storage Gurus Platform at any time.

We reserve the right to, at any time and without notice, limit access to, modify, change or discontinue the Storage Gurus Platform or certain Services. You agree that we will not be liable to you or to any third party for any such limitation, modification, change, suspension, or discontinuance of the Storage Gurus Platform or Services.

2. STORAGE GURUS AS AN INTERMEDIARY AND YOUR OPTIONS

The Storage Products are owned, controlled, or made available by third parties (each a "Storage Partner"). The Storage Partners are responsible for the Storage Products. The Storage Partner’s terms and privacy policies apply to your Storage Products so you must agree to and understand those terms.

Storage Partners submit information regarding availability and prices of the Storage Products to Storage Gurus. Storage Gurus, to the best of its ability, verifies the information provided by each Storage Partner.

PROVIDED, HOWEVER, that STORAGE GURUS CANNOT 100% GUARANTEE THE ACCURACY OF MATERIAL AND CONTENT PROVIDED THROUGH THE STORAGE GURUS PLATFORM. TO THE EXTENT ALLOWED BY APPLICABLE LAW, YOUR EXCLUSIVE REMEDY FOR INACCURATE CONTENT PROVIDED THROUGH SERVICES AND ON THE STORAGE GURUS PLATFORM IS THAT, UPON NOTIFICATION BY YOU THAT SOME CONTENT IS INACCURATE, WE WILL TAKE REASONABLE STEPS TO INVESTIGATE THE REPORTED INACCURACY TO THE EXTENT REQUIRED BY APPLICABLE LAW, TARIFF, RULE OR REGULATION. BASED ON THE RESULTS OF THE INVESTIGATION WE WILL CORRECT ANY INACCURACY THAT WE DETERMINE EXISTS, AND IN OUR SOLE DISCRETION MAY PROVIDE REFUNDS, IF APPLICABLE.

Storage Gurus acts as an intermediary between you and the Storage Partners. Unless otherwise clearly stated by Storage Gurus to you, Storage Gurus will be your point of contact with regard to your Storage Products, including payment for your Storage Product (see Section 7 Fees and Payment). Storage Gurus will verify the availability, price, and reservation of the Storage Product you chose, and provide you with a final agreement, that will include the final price of the Storage Products and additional terms and conditions with regard to your chosen Storage Products.

Should you have any issues with a Storage Partner or Storage Product, please contact Storage Gurus immediately at info@storagegurus.com, and Storage Gurus will do its best to help solve your issue.

The only instance in which you will need to interact directly with a Storage Partner, will be the date of your reservation to help facilitate your use of the Storage Product. Your interaction with any Storage Partner accessed outside of the Storage Gurus Platform or not in connection with a reservation you made via the Storage Gurus Platform is at your own risk. Storage Gurus does not bear any responsibility should anything go wrong with your interaction with any Storage Partner.

3. MODIFICATION TO THESE TERMS AND CONDITIONS

We reserve the right to revise these Terms and Conditions, and any information referenced in the hyperlinks, at our sole and absolute discretion, by updating this posting. If changes are material, we will post a banner and/or a link on the Storage Gurus Platform notifying you of the material change. The revised terms will take effect the date they are posted on the Storage Gurus Platform.

Continued use of the Storage Gurus Platform or Services after any such changes shall constitute your consent to such modifications. Please review these posted terms on a regular basis.

4. ELIGIBILITY

The Storage Gurus Platform is intended for Users that are at least 18 years old. No individual under these age limits may provide any Personal Data to us or otherwise through the Storage Gurus Platform.

By using the Storage Gurus Platform, you represent and warrant that you are at least 18 years old and that you have the right, authority and capacity to enter into and abide by these Terms and Conditions.

5. USER ACCOUNTS

In order to access certain Services, you may be required to create an account ("User Account").

By creating a User Account, you (this includes any agent designated by you operating on your behalf) agree to provide us with complete and accurate information and to keep this information up to date. This may include, but is not limited to, your name, email address, telephone number, social media profiles, payment method, and password.

If you provide any information that does not satisfy this provision, or we have reasonable grounds to suspect as much, we have the right to suspend or terminate your User Account and refuse any and all current or future use of the Storage Gurus Platform or Services (or any portion thereof).

You are solely responsible for activities that occur under or through your User Account, including activities initiated by third parties, whether or not such activities are authorized by you. Should you grant a third party to act on your behalf, you shall ensure that third party is bound by, and abides by, these Terms and Conditions. You agree to immediately notify us of any unauthorized use of your account or any breach of your account security.

Please refer to our Privacy Policy for how we store, access, use, and share any information you provide to us, and your rights with regard to your Personal Data.

6. ACCEPTABLE USE POLICY

You may only use Storage Gurus Platform to search for legitimate Storage Product deals; you may not use Storage Gurus Platform to make any false, fraudulent or speculative reservation. By using Storage Gurus Platform, you agree to comply with laws that apply to the United States and your own country, including laws that apply to exporting technical data.

"Your Content" means content you submit to the Storage Gurus Platform or that you allow third parties to submit to the Storage Gurus Platform, including your name, username, profile, images, links, and any other personal or biographical information, photos, video, including Inventory Video, audio, illustrations, animations, logos, tools, text, ideas, illustrations, communications, data, information, software, scripts, and credit card information.

You irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content brought against us or any third-party sites. If you delete Your Content, we will use reasonable efforts to remove it from the Storage Gurus Platform; provided, however, that you acknowledge that in such event Your Content may not be made immediately unavailable, whether due to caching, links, references, or otherwise and deletion of your content does not end or diminish our license rights set forth above.

You own Your Content. However, by submitting Your Content you irrevocably grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferrable license to use Your Content throughout the world in any media for any commercial or non-commercial purpose. Herein "use" means display, copy, distribute, modify, adapt, publish, incorporate into other works, create derivative works, and allow third-party sites and services who obtain Your Content from us to do the same, provided, however, that such use is limited by the terms of our Privacy Policy.

When you post content to the Storage Gurus Platform, you are responsible for the content of, and any harm resulting from that content, regardless of whether the content in question is in the form of text, graphics, photographs, audio files, or computer software.

You agree to provide and maintain accurate, current and complete information and acknowledge that we, other Users, Storage Partners, and other members of the public may rely on Your Content as accurate, current and complete. You acknowledge that if Your Content is not accurate, current, and complete it may impact your use of the Storage Gurus Platform and Services.

With respect to your use of the Storage Gurus Platform and Services and content you provide, you agree that you will not:

We may terminate or limit your right to use Services in the event that we are investigating or believe that you have breached any provision of these Terms and Conditions. We may provide you with written or email notice of such investigation.

7. FEES AND PAYMENT

As part of our Services, the Storage Gurus Platform facilitates payments made to Storage Partners for Storage Products you purchase ("Fees"). Your Fees are determined by the Storage Products you choose to purchase, therefore, Fees will vary from each individual User.

ALL PAYMENTS FOR STORAGE PRODUCTS ARE TO BE MADE VIA THE STORAGE GURUS PLATFORM. YOU WILL NEVER BE REQUIRED TO MAKE PAYMENTS DIRECTLY TO A STORAGE PARTNER. ANY PAYMENT YOU MAKE DIRECTLY TO A STORAGE PARTNER IS AT YOUR OWN RISK.

Fees will be collected and distributed through a third-party payment processing service, such as PayPal, therefore you may be required to register with a third-party payment processor ("Payment Processor"). Storage Gurus may replace its Payment Processor without notice to you. Additionally, you may be required to agree to terms of service of the Payment Processor, and go through a vetting process at the request of the Payment Processor to set up their account with the Payment Processor ("Payment Processor Services Agreement"). By accepting these Terms and Conditions, you agree that you have reviewed and agreed to, the Payment Processor Services Agreement. You also agree that your account with a Payment Processor is accurate, current, and complete.

Please note that we are not a party to the Payment Processor Services Agreement and that you, the Payment Processor and any other parties listed in the Payment Processor Services Agreement are the parties to the Payment Processor Services Agreement and that we have no obligations, responsibility or liability to you or other party under the Payment Processor Services Agreement. To help prevent fraud and safeguard your information from the risk of unauthorized access, we and/or the Payment Processor may validate an account before activation.

All Fees will be billed to the credit card, or other payment method, with which you provide us through your account with a Payment Processor ("Payment Method"). You authorize the Payment Method issuer to pay any Fees incurred by you, regardless of whether you incur Fees as a guest through a one-time transaction or under your User Account.

You agree to provide current, complete and accurate billing and Payment Method information. You agree to promptly update Payment Method numbers, expiration dates and billing address to keep your User Account current and accurate. You must update your card in the event it is lost or stolen.

If your Fees are not paid by your Payment Method issuer, you agree to pay all Fees you incur by provided another Payment Method. Should you have difficulty making a payment, please contact us at info@storagegurus.com for additional payment options, provided, however, that Storage Gurus does not guarantee that there is another payment option beyond using a Payment Processor.

You agree to pay all costs of collection efforts, including attorney fees and costs.

Failure to maintain current, complete, and accurate billing and Payment Method information may affect your use and access to the Storage Gurus Platform and Services.

We reserve the right, but not the obligation, in our sole discretion, upon request or claim from you, or upon notice of any potential fraud, unauthorized charges or other misuse of the Storage Gurus Platform or Services, to (1) place on hold any Fees, charges, payment, or (2) refund or provide credits, or arrange for the Payment Processor to do so. Should you have a claim, please contact us at info@storagegurus.com.

8. DISCOUNT, COUPONS, OR GIFT CODES

Storage Gurus, at its sole discretion, may make available promotions and discounts to any User or prospective User. We reserve the right to withhold or deduct benefits obtained through a promotion in the event that we determine or believe that the redemption of the promotion or receipt of the benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or these Terms and Conditions.

We may provide you with or allow you to create a "Promotion Code," a unique code for you to distribute to your friends and family. Promotion Codes may only be distributed for promotional purposes and must be given away free of charge. You may not sell, trade, or barter your Promotion Code. Unless agreed to in a separate written agreement between you and Storage Gurus, you are prohibited from advertising Promotion Codes in any way, including through any of the following: Google, Facebook, Twitter, Bing and Craigslist. We reserve the right to deactivate or invalidate any Promotion Code at any time in our discretion.

From time to time, we may offer you with incentives to refer your friends and family to become new Users of the Storage Gurus Platform (the "Referral Program"). These incentives may come in the form of credits, and we may set or change the incentive types, amounts, terms, restrictions, and qualification requirements for any incentives in its sole discretion. Your distribution of Promotion Codes and participation in the Referral Program is subject to these Terms and Conditions.

We may also offer certain discount, coupon, or gift code to certain Services. To redeem a discount or coupon code, access the Storage Gurus Platform and select the applicable Service. You will be prompted to enter the code at checkout.

Discount, coupon and gift codes cannot be combined with any other cash-off price, sales, promotion or coupon, and cannot be exchanged, refunded, replaced or redeemed for cash or payment of accounts. A Payment Method may be required to redeem a discount or coupon code. It is your own responsibility to use a discount, coupon or gift code before it expires, and expired codes cannot be refunded or extended. The terms and conditions of a specific discount, coupon or gift code may include additional restrictions on its use. We reserve the right to cancel discounts and coupon promotions at any time.

9. INTELLECTUAL PROPERTY

All intellectual property rights in the Storage Gurus Platform shall be owned by Storage Gurus or our licensees absolutely and in their entirety. These rights include database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in the Storage Gurus Platform are the property of their respective owners.

We welcome your comments and feedback regarding the Storage Gurus Platform and Services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Storage Gurus (collectively, "Comments") are not confidential and will become and Storage Gurus’ property. The disclosure, submission or offer of any Comments will constitute an assignment to Storage Gurus of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

If you believe, in good faith, that any materials on the Storage Gurus Platform infringe upon your copyrights, please view Section 15 for information on how to make a copyright complaint.

10. THIRD PARTY WEBSITE STORAGE GURUS PLATFORMS AND LINKS

The Storage Gurus Platform and certain Services may include links that direct you to other sites that are beyond our control, such as our Storage Partners’ websites. We are not responsible for the accuracy, relevancy, copyright or other IP compliance, legality, security, or decency of, nor do we endorse, material contained in sites to which you link from the Storage Gurus Platform. We have not reviewed, and cannot review, all of the material, including computer software, posted to the Storage Gurus Platform or made available through the websites and webpages to which we link, and that link to the Storage Gurus Platform.

You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. We disclaim any responsibility for any harm resulting from your use of websites and webpages other than the Storage Gurus Platform.

11. MOBILE APP STORE

This section applies to any version of the Storage Gurus Platform that you acquire from a mobile application store. These Terms and Conditions govern the relationship between you and Storage Gurus. Apple Inc., Google, Inc., or other similar third-party you use to download the Storage Gurus Platform (each a, "Mobile App Store") are not a party to these Terms and Conditions and shall have no obligations with respect to the Storage Gurus Platform or Services. Storage Gurus, not a Mobile App Store, is solely responsible for the Storage Gurus Platform and the content thereof as set forth hereunder. However, each Mobile App Store and its subsidiaries are third party beneficiaries of these Terms and Conditions. Upon your acceptance of these Terms and Conditions, each Mobile App Store shall have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions against you as a third party beneficiary thereof. These Terms and Conditions are incorporate by reference each Mobile App Store’s end-user agreements ("End-User Agreements"), for purposes of which, you are the "end-user." In the event of a conflict in the terms of any of the End-User Agreements and these Terms and Conditions, these Terms and Conditions shall control.

12. DISCLAIMERS

The disclaimers this Section are made on behalf of Storage Gurus, our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, and shareholders.

OTHER THAN AS REQUIRED UNDER APPLICABLE LAW REGULATION OR AN EXPRESS WRITTEN AGREEMENT BETWEEN YOU AND STORAGE GURUS, STORAGE GURUS DOES NOT GUARANTEE THE AVAILABILITY OF SERVICES. FOR THOSE REASONS, TO THE EXTENT PERMITTED BY APPLICABLE LAW, STORAGE GURUS DISCLAIMS ANY LIABILITY FOR ANY INACCURACIES OR ERRORS IN SERVICES, THE CONTENT, OR PRODUCT PROVIDED RELATED TO SERVICES.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THE STORAGE GURUS PLATFORM, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' BASIS. STORAGE GURUS DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. STORAGE GURUS DOES NOT WARRANT THAT YOUR USE OF THE STORAGE GURUS PLATFORM WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THE STORAGE GURUS PLATFORM OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH STORAGE GURUS ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THE STORAGE GURUS PLATFORM. YOUR USE OF THE STORAGE GURUS PLATFORM IS AT YOUR OWN RISK.

Opinions, advice, statements, offers, or other information or content concerning Storage Gurus or made available through the Storage Gurus Platform, but not directly by us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. Under no circumstances will we be responsible for any loss or damage resulting from your reliance on information or other content posted by third parties or other Users, whether on the Storage Gurus Platform or otherwise.

13. INDEMNITY

To maximum extent permitted by law, you acknowledge and agree to indemnify and hold Storage Gurus, its affiliates, vendors, content providers, licensors, licensees, distributors, agents, representatives, and other Users of the Storage Gurus Platform, and each of the foregoing entities’ respective resellers, distributors, service providers, and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, partners, joint venturers, representatives, investors, and assigns and employees harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of (a) any information or content appearing on our Storage Gurus Platform published by you, (b) your participation in the Storage Gurus Platform or Services; (c) any violation of these Terms and Conditions by you, or violation by a third party using your User Account, (d) the violation, infringement or misappropriation by you, or third party using your User Account, of any intellectual property or other right of any person or entity, including, but not limited to, trademark, copyright, right of publicity and right of privacy, or (e) any pornographic, hate-related, threatening, libelous, obscene, harassing or otherwise objectionable or offensive material contained in any of your postings or other communications.

You will use your best efforts to cooperate with us in the defense of any claim. Storage Gurus reserves the right, at its own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

14. LIMITATION OF LIABILITY

NEITHER STORAGE GURUS NOR ITS AFFILIATED OR RELATED ENTITIES OR ITS VENDORS OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER, INCLUDING LOST PROFITS AND CONSEQUENTIAL OR PUNITIVE DAMAGES, PERSONAL INJURY (INCLUDING DEATH), AND PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THE STORAGE GURUS PLATFORM OR SERVICES, OR ANY CONTENT, INFORMATION OR MATERIALS PROVIDED ON THE STORAGE GURUS PLATFORM OR SERVICES.

WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OR STORAGE PARTNER.

IF YOU ARE DISSATISFIED WITH STORAGE GURUS, THE STORAGE GURUS PLATFORM, SERVICES OR ANY CONTENT OR MATERIALS ON THE STORAGE GURUS PLATFORM OR SERVICES, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE STORAGE GURUS PLATFORM OR SERVICES. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

If Storage Gurus is in Breach of these terms and conditions, your sole and exclusive remedy, at our option, is to have Storage Gurus re-perform the Services or provide you with a refund.

MOREOVER, UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, EQUIPMENT AND TECHNICAL FAILURES, ELECTRICAL POWER FAILURES OR FLUCTUATIONS, STRIKES, LABOR DISPUTES, RIOTS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, NATURAL DISASTERS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NONPERFORMANCE OF THIRD PARTIES, OR ANY REASONS BEYOND OUR REASONABLE CONTROL.

YOU FURTHER ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE OR LIABLE FOR (A) ANY INCOMPATIBILITY BETWEEN THE STORAGE GURUS PLATFORM AND ANY STORAGE PARTNER, OTHER SITE, SERVICE, SOFTWARE, OR HARDWARE, OR (B) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE WITH ANY TRANSMISSION OR TRANSACTION RELATING TO THE SITE BEING EXECUTED IN AN ACCURATE OR TIMELY MANNER.

THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS IN THIS SECTION AND ELSEWHERE IN THESE TERMS AND CONDITIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

NOTWITHSTANDING ANYTHING IN THESE TERMS AND CONDITIONS, TO THE EXTENT STORAGE GURUS IS FOUND LIABLE FOR ANYTHING RELATED TO THESE TERMS AND CONDITIONS OUR TOTAL LIABILITY SHALL NOT EXCEED $100.00 USD.

15. DMCA POLICY

In accordance with the Digital Millennium Copyright Act of 1998, Title 17 of the United States Code, Section 512 ("DMCA"), we will respond promptly to claims of copyright or trademark infringement that are reported to the agent that we have designated to receive notifications of claims infringement (its "Designated Agent"). Our Designated Agent email is: info@storagegurus.com

If you are a copyright or trademark owner (or authorized to act on behalf of the copyright or trademark owner) and believe that your work’s copyright or trademark has been infringed, please report your notice of infringement to us by providing our Designated Agent with a written notification of claimed infringement that includes substantially the following:

We will investigate notices of copyright and trademark infringement and take appropriate actions under the DMCA. Inquiries that do not follow this procedure may not receive a response.

In furtherance, and not in limitation of these Terms and Conditions, we reserve the right to terminate when and as we deem appropriate in our discretion any user who is or is suspected to be a repeat infringer of copyright or other IP rights. In the case of such termination, we will have no obligation to provide a refund of any amounts previously paid in respect of the Storage Gurus Platform or Services.

16. ARBITRATION

YOU AND STORAGE GURUS MUTUALLY AGREE TO WAIVE RESPECTIVE RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE ANY DISPUTE BY ARBITRATION, AS SET FORTH BELOW.

Except where prohibited, by accessing or using the Storage Gurus Platform or Services, you agree that any and all questions, controversies, claims and causes of action arising out of or connected with the construction, validity, interpretation, and enforceability of these Terms and Conditions shall be resolved exclusively by means of arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, in Denver, Colorado, and shall be resolved individually, without resort to any form of class action or representative action, and you agree that you shall not seek to aggregate any claims with other individuals. For clarity, you agree that the arbitrator shall have exclusive authority to resolve any dispute relating to the enforceability of these Terms and Conditions, including, but not limited to any claim that all or any part of these Terms and Conditions are unconscionable, void, or voidable. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Claims shall be heard by a single arbitrator. The place of arbitration shall be Denver, Colorado. The arbitration shall be governed by the laws of the State of Colorado without giving effect to any choice of law or conflict of law rules of the State of Colorado or of any other jurisdiction. Depositions shall be limited to a maximum of three per party and shall be held within twenty days of the making of a request. Additional depositions may be scheduled only with the permission of the arbitrators, and for good cause shown. Each deposition shall be limited to a maximum of seven hours duration. Time is of the essence for any arbitration under these Terms and Conditions and arbitration hearings shall take place within ninety (90) days of filing and awards rendered within one hundred twenty (120) days. The Arbitrator shall agree to these limits prior to accepting appointment. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages. The prevailing party shall not be entitled to an award of attorney fees. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties. The parties agree that failure or refusal of a party to pay its required share of the deposits for arbitrator compensation or administrative charges shall constitute a waiver by that party to present evidence or cross-examine witness. In such event, the other party shall be required to present evidence and legal argument as the arbitrator may require for the making of an award. Such waiver shall not allow for a default judgment against the non-paying party in the absence of evidence presented as provided for above.

Notwithstanding the foregoing, in no event shall any claim, action, or dispute relating to the ownership of IP be submitted to arbitration. Those who choose to access the Storage Gurus Platform do so on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws.

17. GENERAL PROVISIONS

The provisions of these Terms and Conditions, which by their nature should survive the termination of these Terms and Conditions, shall so survive such termination until performed.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado and the laws of the United States, without giving effect to any principles of conflicts of law.

EXCEPT AS SPECIFICALLY SET FORTH HEREIN TO THE CONTRARY, YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE STORAGE GURUS PLATFORM OR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

No waiver by us of any term or condition set out in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Storage Gurus to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

If any provision of these Terms and Conditions held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable and if such provision is determined to be invalid or unenforceable nonetheless, the provision shall be deemed to be severable from the remainder of these Terms and Conditions and shall not cause the invalidity or unenforceability of the remainder of these Terms and Conditions.

These Terms and Conditions constitutes the sole and entire agreement between you and us and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Storage Gurus Platform or Services.

If you have any questions regarding these Terms and Conditions, the Storage Gurus Platform, or Services, please contact info@storagegurus.com