To become a certified member of our supply team, our members have had to meet the following minimum standards in both service provision and warehousing:
The Supplier takes responsibility for security on all premises and storage units that hold customer goods and/or information.
The Supplier takes responsibility for maintaining and following the procedure for controlled access to all premises and storage units that hold customer good and/or information and must be able to demonstrate the procedure of controlled access to all premises and storage units that store customers goods and/or information to employees and to Storage Gurus upon request of Storage Gurus.
The Supplier takes responsibility for maintaining and following the procedure of accepting and receiving goods and/or information into all premises and storage units that house customer goods and/or information upon request of Storage Gurus.
The process of accepting and receiving goods must include but is not limited to:
The Supplier has a quality assurance manual that can demonstrate, both to employees and Storage Gurus upon request, the processes and procedures that must include but are not limited to:
The Supplier takes responsibility for the procedure by which customer goods are loaded into approved containers and must be able to demonstrate this procedure to both employees and Storage Gurus upon request.
The Supplier takes responsibility for and agrees that they have a separate area for the handling and storage of household goods which is compliant with local, state, and federal standards and regulations.
The Supplier must be able to demonstrate to Storage Gurus upon request, that the storage area: has been adequately maintained, had been protected from the natural elements, has secure entrances and exits, has recent maintenance plan available, has accessible and maintained first aid kits, has clearly displayed fire drill and exit plan, has unblocked and clearly marked exits.
The Supplier's warehouse supervisor must be accountable, responsible, and a registered employee of the Supplier.
The Supplier takes responsibility for having and maintaining approved storage containers, facilities for loading and unloading of vehicles, and a forklift/crane appropriate for servicing household good storage containers that must have valid service records available.
The Supplier takes responsibility for and agrees that the vehicles used for transporting customer goods are maintained, clean, closed from the natural elements, and have proper theft protection.
The Supplier takes responsibility for and must be able to demonstrate that they follow local, state, and federal regulations for properly maintaining fire and smoke detectors, properly maintaining hoses, properly maintaining fire extinguishers and sprinkler systems with recent records of maintenance, a clearly visible fire drill procedure and exit plan, and clearly visible no smoking signs.
The Supplier takes responsibility for having environmental policy. The environmental policy must include a formal summary from Supplier with objectives to diminish the environmental impact.
The Supplier takes responsibility for demonstrating the environmental policy to the Suppliers employees.
The Supplier is responsible for and must be able to demonstrate that they follow local requirement for fire prevention in all warehouses and facilities.
The minimum fire prevention includes:
The vehicles used for carrying customer household goods are clean, enclosed from the elements, have adequate theft protection.
The minimum standards of care defined hereunder are required unless contrary to the local Health & Safety and/or Fire and/or any other similar laws and/or rules and/or regulations applicable in the state and/or country and/or jurisdiction in which the warehouse is situated.
All Health & Safety and/or Fire and/or any other similar laws and/or regulations applicable in the state and/or country and/or jurisdiction in which the warehouse is situated are complied with in full.
In respect of warehouses with a perimeter fence, such fence shall be inspected at least every 12 months by a responsible official of the Assured and certified to be in good order.
All firefighting equipment, including sprinklers where fitted, shall be maintained in accordance with the manufacturer’s specification and inspected and certified to be in good working order by the Fire Department or other suitably qualified independent Supplier at least every 12 months.
When welding or flame-cutting equipment, blow-lamps, blowtorches, hot air guns and/or any other equipment producing heat is utilized, a Permit to Work shall be utilized.
The electrical, gas and plumbing installations throughout the warehouse and office area are to be checked and certified to be in good order by a suitably qualified independent Supplier every 3 years or as otherwise required in the state and/or country and/or jurisdiction in which the warehouse is situated, whichever the lesser.
The roof, gutters and drains are to be cleaned and inspected and certified to be in good order by a responsible official of the Supplier at least every 12 months.
Only appropriately licensed and/or trained personnel shall operate forklifts or similar mechanical handling equipment.
The safe working load or manufacturer’s guidelines in respect of handling equipment or racking shall not be exceeded.
Cargo which is susceptible to wet damage or contamination shall be stored a minimum of 12 centimeters above the warehouse floor except in respect of warehouses which are less than 100 meters from a watercourse where cargo shall be stored a minimum of 24 centimeters above the warehouse floor.
Clear access to the firefighting equipment shall always be maintained.
Smoking shall be prohibited in all warehouses or limited to a designated space free from risk of fire.
A register of all persons and vehicles entering the warehouse facility shall be maintained.
Any person who is not an employee of the Warehouse Keeper who enters the warehouse shall always be accompanied by an employee of the Warehouse Keeper whilst within the warehouse.
All LPG gas cylinders shall be secured within a metal cage, or other storage space of similarly robust construction, located in an area free of risk of impact.
All battery charging shall be undertaken in an area free of storage and which is well ventilated and equipped with smoke and/or fire detectors.
Where sprinklers are fitted cargo shall not be stored higher than the maximum storage height recommended by the manufacturer. If no specification is provided by the manufacturer then the Warehouse Keeper shall obtain and abide by a directive from the fire department.
Any electronic security system must contain an alternative power source so as not to be disabled during a power failure.
Except where warehouse employees and/or security personnel are in attendance for twenty-four (24) hours per day of each and every day, any warehouses where the value of all the cargo in storage at any one time may reasonably be expected to exceed USD $350,000 /AUD $500,000 shall be: